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However, due to a lack of response from the player, the complaint had been closed for the moment. The player from Ireland had been waiting for a withdrawal for less than two weeks. The player from Germany had been waiting for his payout from Caspero since September 27th and had received only standard responses regarding the withdrawal process. Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service.
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Following the team’s assistance, the issue was resolved, and the player confirmed receipt of their winnings. The player from Germany had requested a withdrawal prior to submitting their complaint. The issue was marked as resolved following the player’s confirmation of receiving the winnings.
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- Consequently, the complaint was marked as “unresolved,” and the player’s situation was documented in hopes that the casino might reconsider its approach in the future.
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The player from Germany faced challenges verifying his account at Caspero, which prevented him from withdrawing his winnings of €1,500. Consequently, the complaint was marked as unresolved, and the player was advised to reach out to the Anjouan Gaming Authority for further assistance. The player from Kazakhstan had requested a withdrawal less than two weeks prior to submitting this complaint.
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Caspero Casino Withdrawal Review 2026
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- The issue was marked as resolved following the player’s confirmation of receiving the winnings.
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Gambling can be addictive, please play responsibly. Check our FAQ or contact us at support. From bonus questions to KYC tips, we’re faster than a slapshot. Our 128-bit SSL encryption keeps your money safe as a puck in net. We support CAD, so no conversion fees.
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The Complaints Team intervened after the recommended waiting period and confirmed that the player’s account had been successfully verified, allowing the withdrawal to be processed. The player from Germany had been waiting for a withdrawal for less than two weeks. The player retained the option to reopen the complaint in the future if they wished to resume communication.
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